How long does it take to receive my order? Our standard delivery time is 7 business days. We always do our best to meet — or even beat — these delivery timelines.
We recommend waiting up to 12 days after your purchase before contacting us, as this gives the carrier enough time to complete the final delivery steps.
Can I cancel my order on the same day? Yes. You can cancel your order on the same day it was placed. Simply contact us as quickly as possible at info@oriskine.com.
Can I cancel my order after the day of purchase? After 24 hours, the fulfilment process is already underway to ensure fast and discreet delivery. For this reason, cancellations are unfortunately no longer possible after this timeframe.
How can I track my order? Click on “Track My Order” and enter:
your order number
the email address used at checkout
Your tracking number will be sent within 2–3 days after your order is confirmed.
Do you deliver internationally? We currently ship Australia-wide. Additional countries will be added soon.
🔄 Returns & Refunds
I’m not satisfied with my order — can I get a refund? Yes. We offer a 90-day trial period so you can experience Sensoria™ with complete peace of mind.
If you wish to request a refund, simply follow our Returns & Refund Policy.
💬 Customer Support
When can I contact you? 📩 By email — we reply within 24 hours in 99% of cases: info@oriskine.com
Our team is always here for you, with care, discretion and kindness ❤️
💳 Payment
Is my payment secure? Yes. Your payment data is protected with SSL encryption and processed exclusively by our certified, secure payment provider. No banking details are stored on our servers.
👉 Can’t find the answer you’re looking for? Feel free to contact us via our contact form or email us at info@oriskine.com.
We’re always happy to help 🌸
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